Who puts the data into the platform?

We hear this question often and for good reason. Fire departments always need to be keenly aware of what their manpower is doing; often because there isn’t enough to go around!

We will separate this answer into four parts: dispatch, hydrants, users and structures.

Auto-Planning Feature

FlowMSP is the first, and only, pre-incident planning platform that offers the direct capability to create basic plans for every single structure in a jurisdiction. 

The Questions

What is Your Data Security Like?

All of our servers, pipelines and portals operate under Secure Socket Layers (SSL), which is an internet encryption standard that is universal across the net (any website who’s address includes HTTPS://) This is the same encryption standards present in online banking and web-stores. 

What Happens if I Lose Connectivity/Service?

As FlowMSP is a cloud-based platform, this is a very good question!

The moment a user accesses a pre-incident plan, that plan is automatically cached to the device that accessed it. As long as the device stays powered up, and the browser/app stays open, the information will remain available. Even with zero service.

How Much Does This Cost?

FlowMSP pricing operates on a sliding scale based on the size of a particular fire department. By size, we mean using a department as a scale to determine the size of the jurisdiction they protect.

That said, we do not charge based on users, multiple licenses, or separate modules. Our first year cost encompasses a single department license, and the cost of implementation. Any year thereafter is only charged the cost of the single license.

The price we quote is the ONLY price you will pay. There are no upcharges, additional features at cost, or device or user upcharge. We recognize that fire departments are agencies with budgets, and changing those budget items at will can present difficulties. 

What About the Pre-Plans We've Already Done?

Bring them with!

In all seriousness, we would never want to force a department to replicate work that has already been performed. We can take paper preplans and load them as PDFs right into the structure plan inside the platform. Accessing the digital plan will also allow a user to see the pre-existing paper plan.

Digital plans do not present a difficulty either. We manage these on a case-by-case basis, but will make every effort to absorb existing digital plans into the platform so that users can access them. We are so committed to helping departments retain their data, that our developers have custom-engineered software solutions to extract information and transfer it to FlowMSP.

Any other building or response information can be loaded into FlowMSP in a similar fashion. Floorplans, pictures, response cards, MSDS sheets, ERG pages, etc. can all be loaded without an issue and accessible as if you created them in the platform. 

I Already Have Records Management System (RMS) Data

Just like existing preplans and information, we can also transfer RMS data from popular fire department platforms. 

Our committment to RMS data extends to taking every effort possible to make sure you can retain your data.

Contact us today and we will discuss the transfer process.

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FlowMSP deeply respects the privacy and professional standing of its customers. We will not share, reveal or sell your information for any reason.